Frequently Asked Questions

Yes. Each caregiver is an employee of Adorn Health Care. As part of the hiring process, we performed an extensive background check. To ensure the safety and well being of our clients, we cover each caregiver with general liability and worker’s compensation insurance. 

Caregivers are unable to clock in and out unless they are within a certain geographical radius of your home. Any notes, activities and needs from a caregiving shift are documented using an electronic charting system. Adorn Health Care’s office staff is able to see all scheduled visits and if they were completed or not. If there are ever any concerns, please don’t hesitate to call us to verify. 

No. You will never be asked to pay the caregiver directly. Adorn Health Care bills you for our services once a week and will send you an invoice accordingly. 

No. Personal care services are not clinical based. As such, you do not need a physician’s order to begin services. You can use personal home care services whenever you want for however long you want. 

All of Adorn Health Care’s aides are CPR certified and trained in basic first-aid. 

Caring for a loved one can take both a physical and psychological toll on a person. You are not alone if you are feeling burned out as a caregiver and maybe more importantly, you have not failed as a caregiver either. Rarely is one person enough to take care of another’s needs. Adorn Health Care can provide the help and break that you need to recharge your own life. 

Yes, to all of the above. Our aides can help get you or your loved one wherever you need to go. Additional rates apply to reimburse for mileage. 

 Yes. Adorn’s private duty nurses can perform vital checks and help with medication management while on personal care. Additional rates apply.

We understand that trust in a long-term caregiving relationship comes from repeated visits by the same person over time. We try hard to make sure this happens, but it is not always possible. If your loved one receives care for many hours in a day or at different times of the day throughout the week, it may be necessary to schedule more than one caregiver in a given week. 

Personal home care visits are billed on an hourly basis. The cost depends on the number of hours needed, what time of day and who will be providing care. We can set up a free, in-home consultation to establish a plan of care and determine what the exact cost will be based off of your needs. 

Adorn Health Care strictly adheres to all applicable federal and state guidelines related to the privacy of personal and health care information. Your information will never be sold or given to any unauthorized individuals without your consent. 

There are usually small changes in a person’s life that can help indicate if personal care services are necessary. Some of these include a disheveled or dirty appearance, loss of interest in the things they like to do most, unable to perform normal daily tasks, memory problems, unpaid bills, or an increase in minor health problems. 

Some of the services that Adorn Health Care can provide, include: meal preparation, light housekeeping, laundry, running errands, grocery shopping, and getting to appointments. We help with activities like bathing and dressing, or even medication management and vital checks done by a registered nurse. Our personal care program also offers companionship care, safety supervision, and respite care. 

Many diseases, like dementia, cause a patient to wander and not be aware of their surroundings. This can pose a real safety hazard to the person and make you feel like you can’t leave them alone. Adorn Health Care can provide companionship and safety supervision so you can run your errands without worry. 

No. Physical therapy is a clinical service provided by a licensed healthcare professional. If you are needing physical therapy, this may be covered under your home health benefit. Which at this time we do not currently offer.

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